Order

  • As a Registered User or Guest User, you may order and purchase Products through the Service. If a payment is applicable to your order for a Product, you agree to pay the full amount for that Product as indicated during the order process, including Delivery & Installation costs or other charges that may be applicable to such order. You may see our Payment and delivery terms below. All orders that you place on the Website will be subject to acceptance in accordance with these Terms.
  • The “confirmation” stage sets out the final details of your order. Following that, we will send to you an order acknowledgement e-mail, detailing the Products you have ordered. You may note that this e-mail is not an order confirmation or order acceptance by us.
  • After acceptance of your order, completion of the contract between you and us will take place on dispatch of the Products ordered to you if you have paid through your Card, however subject to our receiving full payment for the Products, unless we have notified you that we do not accept your order or you have cancelled it.
  • From time to time there may be errors in the pricing of the Products that appear on the Website or during the order process. There may also be errors in transmission resulting in interruption of your purchase. Alosra Stationary Co. will in good faith try to resolve any issues that may arise as a result of such errors. You agree to cooperate with Alosra Stationary Co. to resolve such issues, and you agree that Alosra Stationary Co. shall have full discretion to determine the appropriate resolution in such cases.

Delivery

  • All Products purchased online from the Website will be delivered in Kuwait only.
  • After acceptance of your order and confirming the payments, the delivery timeline will be as followed but can be subject to delay due to product availability:
  • Delivery Will be Done within 24-48 Hours, But can be subject to change due to product availability, Traffic Conditions , Weather Conditions , availability of Delivery Drivers.
  • If a Customer fails To Pick up or rescheduled its Delivered Products, The order is Automatically cancelled and the Money Will be Returned.
  • Alosra Stationary Co. Holds Complete Discretion in cancelling any orders with or without reason.