- Alosra
Stationary formal receipt should be provided for any refund or exchange
process, within maximum 14 days of purchasing date.
- All
returned, replaced products should be as per the original packaging, and
in a good condition for reselling.
- The
products with a manufacturer’s defect (Production defects and not due to
normal use) will be exchanged or refunded according to the mentioned above
policy.
- All returns
should be made at the time of delivery otherwise, bring the returned
product to your nearest Alosra Stationary store.
- Any refund
required due to cancellation or return of product when using the Credit
Card Online Payment Method will be made in 7-10 business days.
- The time it
takes for a refund due to order cancellation or return of product when
using the KNET Online Payment Method will dependent on the issuing bank.
- Customer
will receive their refund against returned items in the same form of
payment made at time of original purchase. For example, if you bought
items in cash you will receive your refund in cash. If Paid by card the
refund will be to the same card.
- Full refund
will be made to customers. We will not deduct any kind of transactions
fees, such as Visa/MasterCard/Knet fees or processing fees, from your
refund amount.
Return And Exchange Policy
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